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Online Purchases:
All of the online payments for this site are handled by PayPal. PayPal is free to use and most major debit and credit cards are accepted. Customers can be assured that with PayPal's secure data encryption system that all of their details are kept confidential and they can browse the site and shop in confidence.
For more information about PayPal please visit their website - www.paypal.co.uk.
It is not necessary to sign up to PayPal to place an order. You can order your goods and pay via the secure PayPal system without the need to become a Paypal member.
Buying Offline:
You can place your order over the telephone - please call us on 01502 573219.
All of our products are also available to purchase from my shop in Oulton Broad, Suffolk. Click on the map below for details or visit the shop webiste at www.thetraditionalgiftshop.com.
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Order Status:
You can check your order status at any time by telephone or email - see the contact page for details.
Returns Policy:
In
the unlikely event that your products do not meet your approval please
contact us within 7 days of receiving your delivery and return the
goods in their original, unused condition with all original packaging.
Damaged/faulty goods will be exchanged or you will be offered a full refund of the item(s) cost.
Cancellation Policy:
You
can cancel an order at any time prior to it having been dispatched.
Please email or phone with details of the order you want to cancel and a full
refund will be issued.
If
the order has already been dispatched before you email to cancel, the
Returns Policy applies and a refund will be issued once we have
received the goods back from you.
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