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Ordering Information
Online Purchases:
Payment can be made online using your credit or debit card or PayPal.
All of the online payments for this site are protected by our secure payment system provided by PayPal.
PayPal is free to use and major debit and credit cards are accepted. Customers can be assured that with PayPal's secure data encryption system that all of their details are kept confidential and they can browse the site and shop in confidence. For more information about PayPal please visit their website - www.paypal.co.uk.
It is not necessary to sign up to PayPal to place an order. You can order your goods and pay via our secure system without the need to become a PayPal member.
Buying Offline:
Telephone Orders:
You can also place your order over the telephone - please call us on 01502 573219.
Visit Our Shop:
All of our products are also available to purchase from our shop in Oulton Broad, Suffolk. Click on the map below for details or visit the shop website at www.thetraditionalgiftshop.com.
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Order Status:
You can check your order status at any time by telephone or email - see the contact page for details.
Returns Policy:
In the unlikely event that the products do not meet your approval please contact us within 7 days of receiving your delivery and return the goods in their original, unused condition with all original packaging for a full refund.
Damaged or faulty goods will be exchanged or you will be offered a full refund.
Cancellation Policy:
You can cancel an order at any time prior to it having been dispatched. Please email or phone with details of the order you want to cancel and a full refund will be issued.
If the order has already been dispatched before you cancel, the Returns Policy applies and a refund will be issued once we have received the goods back from you.
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